Sympalog – Competence in Voice Technology / IVR
Sympalog offers intelligent solutions in the field of voice technology / IVR. For more than 15 years, well-known companies have applied our IVR solutions in order to pre-qualify incoming calls as well as to finalize phone calls automatically.
Free expression and a person-machine dialogue – highly close to a conversation with a human – are essential to us. It goes without saying that our unique technology can easily be integrated into your already established processes and systems.
The result is a considerably more efficient customer service:
- availability around-the-clock
- No waiting times
- Optimized user friendliness
- Broad customer acceptance due to a natural language person-machine-communication
- Easing the work burden of call-center agents
- Cost savings in consequence of optimized human-resource allocation